Returns & Exchanges
We want you to love your ORLY manicure; if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are in their original packaging and meet our safety standards for beauty products.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Package Your Items
Securely pack the nail lacquers or treatments in their original box to prevent breakage during transit.
Ship It Back
Affix the prepaid shipping label provided by our support team and drop the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing